When it comes to providing all accounting solutions at one stop, QuickBooks arrives at the top. An exceptional feature that QB integrates is payroll, but users often encounter various errors when updating the software or its services. Similarly, QuickBooks Error PS036 is a payroll error that pops up when QuickBooks cannot verify payroll subscriptions. However, it is not the only cause behind QuickBooks Payroll Update Error PS036; some other reasons are below-given in this blog.
Are you searching for help from an expert? Dial our QuickBooks Error Support helpline number (800)-314-0226 to get a guaranteed solution for Error PS036: Cannot verify payroll subscription.
What does provoke QuickBooks Payroll Error PS036?
- When the file Paysub.ini is defective or damaged, which is required to run the QuickBooks Payroll service.
- Inactive or expired payroll subscription.
- Using the incorrect service key is another reason for the occurrence of error PS03.
- Incorrect PSID of your company file.
- Corrupted/damaged QuickBooks company files may lead to this error.
- Invalid EIN Number can also pop up this error.
- Multiple payroll agreements are active with an inactive direct deposit agreement.
- If the Windows you are using is not compatible with the QuickBooks Desktop application.
The Error PS036 in QuickBooks Payroll can happen due to multiple causes, but the major issue for this error is the inactive payroll subscription.
How to Eliminate QuickBooks Error PS036?
You must consider the below points before fixing the QuickBooks Error Code PS036.
- Update the QB app to the latest unleashed version.
- Check EIN (Employee Identification Number) is correct.
- Your Windows OS is up to date.
- Verify QB login credentials should be accurate.
Method 1: Repair the Corrupted Paysub.ini File
Once you have checked out the above points but are having the same issue, assign a new name to the Paysub.ini file.
- Open up My Computer and move to the Organize tab at the top.
- Then, opt for the Folder and Search Options.
- Here, you need to click on the View section.
- Locate and double-click on Hidden Files and Folders.
- Choose “Show Hidden Files, Folders and drive,” then Apply >>OK.
- Come back to My Computer and search the Paysub.ini file in the search bar.
- Make a right-click on this file and select the Rename option.
- Replace the extension .ini to .old of the Paysub.ini file.
Repeat the same process for all the available Paysub.ini files there. Also, keep in mind that the Windows OS does not allow the duplication of the file name. To bypass this, add an extra letter/number in the name. If following this method does not resolve QuickBooks error PS036, jump to the next solution.
You may read also: Fix QuickBooks Error PS077
Method 2: Verify QuickBooks Payroll Subscription
Error PS036 when updating your payroll to the latest tax table primarily pop up if your QB payroll subscription is inactive or expired. Follow the below-given easy steps to verify it.
- Open up the QB app and log into the Payroll Service Account.
- Follow the sequential action- Employee >> My Payroll Services >> Account/Billing Information.
- After that, provide your accurate login details in the section and click on Sign-In.
- Reboot your system and seek to download new updates.
- Check if the “QuickBooks Payroll Tax Table Update Error PS036” is resolved.
Solution 3: Clean Install QuickBooks in Selective Startup Mode
Switch to Selective Startup Mode
- Open QB in selective startup mode to backup your company files on an external storage drive and keep your license keys handy to re-register the services.
- Press Windows + R to show up the Run dialogue box.
- Type msconfig in the Run toolbox and hit Enter.
- Choose the Load System Services >> Selective Startup options below the General tab.
- Proceed to the Services tab >> click the Hide all Microsoft Services option.
- Now select Disable all and remove the check from the Hide all Microsoft Services option.
- Confirm that the Windows Installer option is chosen and click OK.
- At last, restart Windows System, and this will make you enter in the Selective Startup Mode.
Uninstall the QuickBooks Desktop software
- Again, press Windows + R >> type appwiz.cpl in the Run box.
- Hit the Enter key >> Windows will show you a list of all the installed applications.
- Find and make a click on QuickBooks Desktop and then the Uninstall/Change option.
- Select Uninstall and then Next. (You must be logged in as an admin to perform the uninstallation process)
- Once done, perform a restart.
Reinstall QuickBooks Desktop
- First of all, download the QuickBooks setup (.exe) file from the official site of QB or insert the installation disc in the CD Drive.
- Begin the installation process by double-clicking on the downloaded QuickBooks.exe file.
- Using the usual method, install the program.
Switch Back to Normal Startup Mode
- Press Windows + R and type- msconfig.
- Press the Enter key and choose the Normal Startup Mode below the General tab.
- Click OK and Reboot Windows OS.
- Go to update the payroll once again to check if QuickBooks Error PS036 is solved now.
These are the troubleshooting methods you can adopt to rectify QuickBooks Error PS036. If you feel difficulty while going through these steps or want an expert to help you resolve Error PS036 while downloading payroll updates, you can call our QuickBooks Error Support number (800)-314-0226 any time. Our expert team is always available to assist you with all kinds of QB-elated errors.